Data Services
  • The E911 data used during call processing resides on redundant Automatic Location Information (ALI) databases located in two geographically separate sites.

  • Subscriber records are updated within 24 hours of receipt from the participating telephone companies and processed with internal error correction

  • MSAG updates completed in an average of one hour

  • Offers Phase II Wireless Solution

  • Data Exchange Version 2: A description of the information, its purpose, and its position in the daily file sent to IES to convey the transactions of the telephone company for the previous day.

  • Header Format Data Exchange Version 2: A description of the first line of information of the file sent for a daily record transfer.

  • Trailer Format Data Exchange Version 2: A description of the last line of information of the file sent for a daily record transfer.

  • MSAG Format Data Exchange Version 1: A description of the content and its position in a Master Street Address Guide

  • Error File Format Data Exchange Version 2: A description of the content and its position in the file returned to a telephone company after the daily file is processed.

  • Error Codes: A listing of the error code numbers with its description used by IES during the processing of daily files.
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